Ways to Order
1) ONLINE - internet orders with credit cards; we accept VISA, MC, AMERICAN EXPRESS,
    DISCOVER and Pay Pal.

2) MAIL - print order form Order Form and follow instructions for filling in order request,
calculate totals and
    shipping charges, mail with check or money order payment. click here for
    (NOTE:  Checks routinely take 5-7 days to process.  Money Orders will speed up the process.)
    Please make all checks payable to: CROSS FOR YOU.

3) PRINT and FAX order form with your credit card information to (818) 838-3501. Order Form

Payment Methods
Visa, MasterCard, Amex, Discover and Pay Pal
Money order/Cashiers check (payable to Cross for you)
Check (Must wait to clear. Payable to Cross for you)
No COD - No Net 30 or terms of payment.

Glossary of terms
1-9 A-B | C-D | E-I | J-O | P-Q | R-S | T-U | V-Z
We've defined select terms and phrases from our catalog descriptions.

Security Issues
When check out in our shopping cart, all information entered is encrypted through a secured connection.
Tested and certified daily to pass the FBI/SANS Internet Security Test.


Privacy Policy
You can be assured all online transactions are kept in strict confidence and personal information is NEVER shared with third parties.

Shipping Time
We offer fast shipping from 6 locations Cincinnati, OH  Reno, NV  Seattle, WA  New Jersey, Texas or Florida depending on proximity and availability.  Most orders are delivered within 1 to 3 business days of being placed. We will notify you within 24 hours if items you ordered are out-of-stock.

Shipping Method FREE Shipping for orders over $199.99*
Orders are generally shipped UPS ground (UPS does not delivers to P.O. Box) or USPS. 
Expedited shipping options and quotes are available at checkout.
Orders shipped from multiple warehouses may incur additional shipping charges.
Orders cannot be picked up at the warehouse.

*FREE Shipping for orders over $199.99 - to qualify
Orders must be shipped Ground Shipping via UPS.
Continental US addresses only.
ITEMS EXCLUDED FROM FREE SHIPPING
White t-shirt special is excluded from FREE shipping.
OGIO Bags are also excluded from FREE shipping.
Sale Items excluded from FREE shipping.

International Shipping
We do not offer at this time.

Returns
If you have a problem with your order such as incorrect items or damaged items, please contact us within 5 business days to
get a Return Authorization # and we will make arrangements at that time to correct the problem.
Returns may be subject to a 15% restocking fee.
Altered garments are not returnable.
Shipping and handling charges are not refundable.
Returns must be authorized by Apparel for U.
Returns without a RA # will be refused.
Claims must be made within 5 days from receipt.
Item must be sent Freight Pre-Paid.
Please allow up to 2 weeks for credits to be processed.

Cancellations
Cancellations are subject to a 15% restocking fee.
Order cancellation can only be made before shipment. 
Once shipment occurs, the return policy is in effect.

Backorders
No backorders. 
If an item is unavailable it will be removed from the order, and you will be notified.

Taxes
Taxes -California residents are subject to paying state taxes at the applicable rate.
Customers not residing or owning a business in CA are not subject to CA state taxes.

Not locating the item you are looking for?
If you do not seeing an item you are looking for please contact us.  We are willing
to search for an alternative products via our other manufacturers.  Minimum 24 pieces.